Helplines and Other Support

Helplines, Charities and Other Support

In a mental health emergency call 999

Samaritans 24 hour helpline: 116 123 English speakers

Wellbeing and Mental Health Helpline: 0800 915 4640 (Mon-Fri 7pm-11pm or Sat-Sun 12pm-12am)

Mental Health Matters Phone: 0800 616171

Find more helpful links specific to issues on these pages: Anxiety Counselling, Stress Counselling, Bereavement Counselling, Grief and Loss, Depression and Low Mood Counselling, Trauma Counselling, Alzheimer’s and Dementia Counselling, Counselling for Carers, Cancer Counselling. 

Whether you are concerned about yourself or a loved one, these are just a few of the helplines and support groups who can offer expert advice. :

  • Action for Carers: Help unpaid carers of all ages, right across Surrey, with information, support and advice. Phone: 0303 040 1234. Website: https://www.actionforcarers.org.uk
  • ADHD UK is by people with ADHD for people with ADHD – https://adhduk.co.uk/
  • Age UK: Provide free information and advice to help on topics such as claiming benefits and are there for every older person. Phone: 0800 169 2081. Website: https://www.ageuk.org.uk/
  • Anxiety UK: Charity providing support if you have been diagnosed with an anxiety condition. Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm). Website: https://www.anxietyuk.org.uk/ 
  • Alzheimer’s Society: Provides information on dementia, including factsheets and helplines. Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends). Website: www.alzheimers.org.uk
  • SEE FULL LIST OF ALZHEIMER’S AND DEMENTIA HELPLINES HERE – Alzheimer’s and Dementia Counselling,
  • Alcohol Support – If you feel you have a problem with alcohol, the first big step is reaching out for help. Find local support here: Website: https://www.nhs.uk/live-well/alcohol-support/
  • Bereavement – Cruse Bereavement Care: Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm). Website: www.cruse.org.uk
  • Bipolar UK: A charity helping people living with manic depression or bipolar disorder. Website: https://www.bipolaruk.org/
  • Bipolar – Farnham Support Group (Bipolar UK). Website: https://www.bipolaruk.org/Event/farnham-support-group-online
  • CALM is the Campaign Against Living Miserably, for men aged 15 to 35. Phone: 0800 58 58 58 (daily, 5pm to midnight). Website: https://www.thecalmzone.net/
  • Care Choices – Committed to helping people who need information on social care and support. Find the Care Home or Care Solution that’s best for you – get information, guidance and reviews. Phone: 01223 207770 Website: https://www.carechoices.co.uk/
  • Childlife: 4 charities helping children. Phone: 01252 628072. Email: info@childlife.org.uk Website: https://www.childlife.org.uk/
  • Dementia UK – Telephone or email advice and support for family carers, people with dementia and professionals provided by experienced Admiral nurses. Phone: 0800 888 6678
  • Every Mind Matters: Looking after your mental health. having a good mental health helps us relax more, achieve more and enjoy our lives more. Every Mind Matters have expert advice and practical tips to help you look after your mental health and wellbeing. Website: https://www.nhs.uk/oneyou/every-mind-matters/
  • Fountain Centre: Support for those affected by Cancer offering many complimentary treatments to support you through your journey with cancer. Support for both patients and carers. Website: https://fountaincentre.org/
  • Gingerbread – the charity working with single parent families. We provide expert advice, practical support and campaign for single mums and dads. Helpline: 0808 802 0925 Email: peersupport@gingerbread.org.uk Website: https://www.gingerbread.org.uk
  • Hidden Disabilities – support people with invisible disabilities. This is a space for you to plan days out to shop, travel or be entertained with the Sunflower by your side. The Sunflower is the a symbol for non-visible disabilities. Website: https://hiddendisabilitiesstore.com
  • The Good Grief Trust: The Good Grief Trust exists to help all those affected by grief in the UK. Their vision is to help those bereaved from day one, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support. Website: https://www.thegoodgrieftrust.org
  • MacMillian Cancer Support: Help everyone with cancer live life as fully as they can, providing physical, financial and emotional support. Website: https://www.macmillan.org.uk/
  • Men’s Health Forum: 24/7 stress support for men by text, chat and email. Website: https://www.menshealthforum.org.uk/
  • Mental Health Foundation: Provides information and support for anyone with mental health problems or learning disabilities. Website: https://www.mentalhealth.org.uk/
  • Mind: Promotes the views and needs of people with mental health problems. Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm). Website: https://www.mind.org.uk/
  • NHS – Mental health and wellbeing: NHS online support for Mood self-assessment and Mental wellbeing audio guides plus many other helpful links.
  • NHS Inclusion: Inclusion is a national organisation that works with individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. Whilst providing comprehensive and inclusive support and treatment Inclusion work with patients and their staff teams to achieve the best outcomes they can. Phone: 01785 221 662 Website: https://www.inclusion.org
  • No Panic: Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD. Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge. Website: http://www.nopanic.org.uk/
  • OCD Action: Support for people with OCD. Includes information on treatment and online resources. Website: https://www.ocdaction.org.uk/
  • OCD UK: A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm). Website: https://www.ocduk.org/
  • PAPYRUS: Young suicide prevention society. Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays). Website: https://papyrus-uk.org/
  • Phyllis Tuckwell: Hospice charity offering compassionate end of life care to patients & relatives. Phone: 01252 729446. Website: https://www.pth.org.uk/
  • PTSD UK is the only charity in the UK dedicated to raising awareness of post-traumatic stress disorder – no matter the trauma that caused it. Website: https://www.ptsduk.org/
  • Rethink Mental Illness: Support and advice for people living with mental illness. Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm). Website: https://www.rethink.org/
  • Royal British Legion: Help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. They support serving and ex-serving personnel all year round, every day of the week. When you first contact them, they will ask for your service number. – 0808 802 8080. Website: https://www.britishlegion.org.uk/
  • Samaritans: Confidential support for people experiencing feelings of distress or despair. Phone: 116 123 (free 24-hour helpline). Website: https://www.samaritans.org/
  • SANE: Emotional support, information and guidance for people affected by mental illness, their families and carers. Phone: 0300 304 7000 (daily, 4.30pm to 10.30pm). Website: http://www.sane.org.uk/
  • Silver Line: Confidential helpline for people over 55 across the UK – Phone: 0800 470 8090. Website: https://www.thesilverline.org.uk/
    • Offer information, friendship and advice.
    • Link callers to local groups and services.
    • Offer regular friendship calls.
    • Protect and support older people who are suffering abuse and neglect.
  • Stem 4 – Supporting Teenage Mental Health: a charity that supports positive mental health in teenagers.
    Website: www.stem4.org.uk
  • Talk Plus: Provide support to people with common mental health problems in North East Hampshire and Farnham including timely treatment for perinatal and military veteran referrals.  TalkPlus have an online safe space link at the bottom of every page. They offer treatments for stress, anxiety, low mood, depression, panic, phobias, OCD.
    Phone: 01252 533355 Website: https://www.talkplus.org.uk
  • Trauma Recovery Centre (TRC): The TRC exists to provide highly specialised trauma recovery support to children, youth, young adults and parents/ carers. Website: https://www.trc-uk.org/
  • YoungMinds: Information on child and adolescent mental health. Services for parents and professionals. Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm). Website: https://youngminds.org.uk/

Abuse (child, sexual, domestic violence)

  • NSPCC: Children’s charity dedicated to ending child abuse and child cruelty.
    Phone: 0800 1111 for Childline for children (24-hour helpline)
    0808 800 5000 for adults concerned about a child (24-hour helpline)
    Website: www.nspcc.org.uk
  • Refuge: Advice on dealing with domestic violence. Phone: 0808 2000 247 (24-hour helpline). Website: www.refuge.org.uk

Addiction (drugs, alcohol, gambling)

Crime victims

Eating disorders

Learning disabilities

  • Mencap: Charity working with people with a learning disability, their families and carers.Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm). Website: www.mencap.org.uk

Parenting

  • Family Lives: Advice on all aspects of parenting, including dealing with bullying. Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm). Website: www.familylives.org.uk

Relationships

  • Relate: The UK’s largest provider of relationship support. Website: www.relate.org.uk

In a medical emergency call 999. This is when someone is seriously ill or injured and their life is at risk. A mental health emergency should be taken as seriously as a physical health emergency.

Counselling Directories

BACP Therapist Directory- https://www.bacp.co.uk/search/Therapists
Counselling Directory – https://www.counselling-directory.org.uk/
Find a Therapist – https://www.findatherapy.org/
Psychology Today – https://www.psychologytoday.com/gb