What is Online Counselling?

Online counselling is counselling offered at the same level of support and confidentiality as face-to-face counselling through a wide range of mediums. As a qualified online therapist I offer online counselling via Zoom which is a video meeting platform and I also offer telephone counselling.

Online therapy is a fantastic innovation of our times and enables you to have access to professional counselling from your chosen location.

Is Zoom Online Counselling safe?

Zoom has increased their security and continue to work on making Zoom safe. Zoom has the most AES 256-bit GCM encryption and it is as safe as a bank website which is why the majority of therapists and counsellors across the country agree it is the safest online software available for counselling.

How to use Zoom

If you are new to this technology using Zoom for the first time may feel daunting so here are a few simple tips and links on how to use Zoom for online counselling.

1. Your counsellor create a meeting and send you a link to it, usually via email.
2. If you have not installed Zoom onto your device (computer / iPad / Tablet / Phone) install the software prior to the appointment:
   • To install Zoom go to this page: https://zoom.us/download and follow the instructions.
   • When you have downloaded zoom, you will be asked to create an account. It is free, you do not need to buy their paid for account. Once you have done this you will be all set up and ready to go.
3. Find a safe, quiet place to talk. Think about where you feel the most comfortable talking in your home for example.
4. Click on the link before the appointment to make sure you can access the waiting area.
5. If you want to check your audio and video settings follow the instructions in the Zoom video below.
6. At the time of your online zoom counselling session your counsellor will admit you to the call.

My Experience with Zoom

I am a qualified online therapist and have been working with Zoom for all of my counselling career and it is a wonderful medium to work with clients who are not able to attend sessions face-to-face or may simply prefer to work online.

Whilst it may feel different to start with it quickly becomes the norm, and the counselling is delivered and received as well as it is face-to-face.

I am an experienced online counsellor located in Fleet, Hampshire and with the benefit of online therapy we can work anywhere if you have a good internet connection.

Contact me to book an initial session and I will support you.